Returns
At Eunited, we stand behind the quality of our European products and aim to ensure complete customer satisfaction. If you are not entirely satisfied with your purchase, we are here to help.
Return Eligibility
- Items must be returned within 30 days of the original purchase date.
- Products must be in the same condition you received them: unused, unaltered, and in their original packaging.
- Proof of purchase is required for all returns.
How to Initiate a Return
- To start a return process, please contact us here.
- Once we receive your request, we will provide instructions on how to proceed.
Refunds
- Upon receiving and inspecting the returned item, we will notify you of the status of your refund.
- If your return is approved, a refund will be processed to your original method of payment.
- Please allow a standard period for the refund to be credited to your account, as dictated by your card issuer's policies.
Exchanges
- If you wish to exchange a product, please follow the return process and place a new order for the desired item.
- Exchanges are subject to item availability.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us immediately at info@eunited.shop. We will prioritize resolving such issues at the earliest.
Questions?
For any questions regarding our returns policy or if you need assistance with a return, please contact us. We are committed to ensuring a smooth and hassle-free return process.
Thank you for shopping with Eunited.